FAQ's

A Domain name is the essence of your company's online identity. It is the address your customers use to find information about your products and services on the web. It is your permanent address that can follow you no matter where in the world you might move. This is a very powerful tool for individuals as well as businesses. Domain names allow Internet users to type in a name, such as www.sixthcense.com, to identify a numeric Internet Protocol (IP) address such as 202.71.129.42. The purpose of Domain name is to allow users connected to the Internet the ability to find web sites without having to memorize the long, numerical (IP) addresses that actually locate the computers or servers on the Internet.

There are numerous uses for Domain names. 1. Domain names can be used to establish a unique identity in cyberspace. Companies often choose a Domain name that corresponds to their company name. For instance, sixthsense's web site is at www.sixthcense.com and Yahoo is at www.yahoo.com. Anyone thinking about establishing a presence on the Internet should register a Domain name. You don't have to utilize it right away. 2. Domain names can be used to give you a unique, permanent email address Many companies will set you up with email forwarding, where messages sent to yourname@yourDomain.com will be redirected to your existing mailbox as provided by your ISP. This lets you choose a truly unique email address and keep the same email address regardless of which ISP you use to access the Internet. 3. To maximize the chances of a successful Internet presence and have a global reach

The domain name must conform to Standard rules for domain names: *Only characters in the range of A to Z, 0 to 9 and hyphen are allowed for example www.test-123.com *Names cannot begin or end with a hyphen for example www.-test123 is not acceptable. *You can use UPPERCASE or lowercase letters when registering a Domain name, but you may occasionally run into problems if you mix cASes, depending on the exact configuration of the web server that will be hosting your website. The easiest way to make sure your Domain name will not cause you any problems later is to register it using all lowercase letters. * A Domain name can contain up to 67 characters. Some top Domains from specific countries have additional limitations on length and on the number of characters in a Domain. Some even specifies a minimum length for a Domain name, such as 3 characters or more.

Registering a Domain name Step 1 To register domain names through sixthsense, go to www.sixthcense.com and use the domain search box In the Domain, search box on the home page enter the domain name you want, select an extension for your Domain name (e.g. .com, .net, org, etc.) and start your search by clicking on the Search button. Step 2 The result page will show you whether the Domain is available or not. If your Domain name is available, you may proceed to register by selecting the checkbox against the domain name you want along with the term for registration and then please choose a payment option as Cheque / Demand Draft If the domain is not available then you will have to resume your search again. Step 3 Enter your Username and Password in User Login window. In case, you are a New User, click on Register! Which will lead you to a New User Registration Form. Please complete this form and Submit. Registration is absolutely free of cost. Once you are registered member you can use your membership for availing all the services and products available here. Step 4 Fill in the Domain Registration Form and Submit. Kindly ensure that you enter all the mandatory fields, which are indicated by an asterisk (*) on the Form Step 5 Once you have confirmed the order you will get an order code along with the amount that you are required to pay. From the day you have applied for Domain booking, Sixthsense will keep it for a maximum period of 21 days, during which you will receive reminders. After 21 days, your domain will become available again and may be booked by someone else. After receipt of your payment, you will receive an acknowledgement for the same. You will also receive a confirmation of your Domain name having been registered. Kindly note that it takes about 48 hrs, for the Registry database to update a new Registration and reflect it on the 'Who is Search'.

Sixthsense offers registration from 1 year up to maximum 10 years for .com, .net or org extension. (the cctlds are subject to terms and conditions, which are regulated independently).

You can send us the demand draft in favor of " Sixthsense Interactives." Hyderabad.

It takes maximum of 48 hrs for a tld Domain name to get registered.

Once the domain name is registered successfully it takes minimum of 48 hrs to reflect globally. You can check this by performing a "Who is" query on your domain name. Some of who is look up services available are www.easywhois.com, www.uwhois.com and http://netsol.com/cgi-bin/whois/whois.

The Domain name(s) with tld extensions .com, net or org are authenticated by a central registry system which confirms the ownership of the Domain names once registered and are timely updated in real time.

Service is rendered the moment we register the domain name for you. The domain name registry does not allow for refunds, and therefore we cannot. It is imperative that you double check your spelling of the domain name(s) you want to make sure that they are spelled the exact way you want. We cannot correct misspellings. In the event of a spelling error, and you want the domain name spelled correctly (presuming it is available), you will need to register that name as well.

The holder of the Domain name is the person /company listed on the top of the WHOIS record whose name is displayed, as a Registrant is the owner of the Domain name. The administrative, technical contacts are the contacts allotted to the responsible representatives who are entrusted by the organization/individual with relation to the Domain name.

No, once you have register a domain using one username account you cannot shift to another user account.

No, the Customer has complete freedom to point his domain name DNS to new hosting provider.

By default we are not providing write permission to your website. Incase you need permission please register your request at support.Sixthsense.com along with folder name for which you want write permission and we shall execute the same for you.

You don't require any permission for execution of perl at NT Servers you can directly execute your perl script like http://www.yourdomainname.com/cgi-bin/test.pl.

No, we don't support index server or crystal report on our shared hosting servers.

Currently we are running Cold Fusion Enterprise 4.51 SP2.

We disable CFEXEC and CFADMINSECURITY tags only. Other tags are subject to being disabled if we detect abuse of those tags.

- CFX_CHECK_EMAIL

- CFX_GIFGD

- CFX_HTTP

- CFX_IMAGE

- CF_Validate_URL

- CF_Wrap

Yes - a setup fee applies for each database you want to setup I.e. INR 2000

You can also use DTS or a bulk copy procedure.

We are currently running SQL Server 2000, If you are using SQL 7 at your local end, then you will be only able to connect through Query Analyzer to our SQL Server 2000, thus please upgrade your SQL Server to 2000 version

One can transfer data from local server to a remote MS SQL server at Sixthsense by using MSSQL DTS Wizard.

Following are the prerequisites:

**Software requirement: You should have SQL-2000 with ( SQL Server )

*** The desktop version will not work with it***.

1. Registered DTS wizard at client end in Microsoft SQL. This can be launched using "import and export data".

2. The database name, username and password for the database (at Sixthsense MSSQL Server) of the client that's assigned to them by Sixthsense on taking database support.

Following are the steps:

Step 1

From the start menu choose Programs -> Microsoft SQL Server x.x(e.g., 2000) -> Import and Export Data

Step 2

Click "Next" on Data Transmission Services Wizard screen

Step 3

The next screen shows "Choose a Data Source from"

If want to transfer from your local SQL Server, choose "Microsoft OLE dB provider for SQL Server" on the "Source" tab and enter username and password for the "[local]" server. Also, choose the local database from which you want to transfer the tables. If on the other hand you want to transfer data from a Microsoft Access Database, choose "Microsoft Access" on the "Source" tab and choose the Access mdb file from the file tab.(here User/Password is optional). Having done this entire click on"Next" button.

Step4

This screen represents the destination server where you want to transfer the data (which actually represents Sixthsense MS SQL Server). In the "Server" input box, type-in the name of your domain i.e., www.yourdomain.com (this is an alias name of the MSSQL server specifically created for each client). Enter the username and password that was given to you by Sixthsense (for the database). Then press refresh button to view the list of database lying on Sixthsense server. Choose your database (you don't have access to any other database with this username and password) and Click "Next".

Make sure that you are using SQL 2K on your local machine

Steps:

1) Start ->program ->SQL server

2) Right click on SQL server group

3) Select new SQL server registration

4) Type the IP address of our SQL server like 202.71.128.181

5) Click on add and then click on next

6) Select SQL authentication from the radio button

7) Insert SQL username and password (which we have given to you)

8) Click on Add SQL server in existing SQL server group

9) Then click on finish

10) You will got the message "SQL server registered successfully"

One can directly upload the database file through ftp to the root directory of their web folder.

As we are only supporting access 2000 on our server thus one must use Access 2000 other wise it will give error of older version on the server which will have to be repaired, otherwise it will not work, so please upload the database only made in MSOFFICE 2000.

FrontPage 2000: Start FrontPage, and select "Open file". Then enter your web site name http://www.yoursite.com" In the list box should appear "", double-click on it.

Note: Replace "http://www.yoursite.com " by "http://www.yoursite.com/~username" to access a "user specific" web site

SQL Server is hosted on dedicated machines with the following minimum specifications:

Dual P5 1130 MHz

1024 MB of RAM

2x45GB System Drives - Hardware Mirroring for Redundancy

3x18GB 10,000 RPM Ultra160 SCSI Drives - Hardware RAID5 for Redundancy and Performance

10/100 NIC

- OCX Mail

- SA File UP

- CDONTS

No we are not supporting any third party component on our shared hosting servers we have our own standard components.

CGI scripts can be placed in any directory on your account. We are using ActivePerl-5.6.1.631-MSWin32

Microsoft Windows 2000 Server (OS)

SQL 2000 server (Database server)

MS access 2000(database)

Cold fusion

SA File up component

CDONTS Component

OCX Mail Component

ActivePerl-5.6.1.631-MSWin32

JDK Servlet support

Microsoft FrontPage 2000

<% Dim myMail, thisPage, email email = "info@yourdomain.com" SET myMail = Server.CreateObject("CDONTS.Newmail") myMail.From = "customercare@Sixthsense.net" myMail.To = email myMail.Subject = "SMTP Mail testing" myMail.Body = "this mail confirmed that cdonts and OCX "

By purchasing an Enterprise Email package you take advantage of our advanced email technology, to give you the least latency and industry best uptime, scalability and reliability. An email service being served out of the cloud also means no IT hardware, software, bandwidth or people costs, and a simple pay-as-you-grow model.

Enterprise Email supports a number of features that aren't available in Personal email. Shared calendaring, global contacts, shared document management, shared task management, push synchronization for mobile devices, MS Outlook & Mac OSX.

You can send and receive emails using any desktop-based email client such as Microsoft Outlook, Outlook Express, Mozilla Thunderbird, Eudora, Entourage 2004, Windows Mail, etc. We also have a guide on how you can configure different email clients to send/receive emails. The enterprise email product supports the POP, IMAP and MAPI protocols.

To access your Webmail Interface, you can use the white-labelled URL: http://webmail.yourdomainname.com. Once on the login page, you would need to login with your email address and the corresponding password.

Your email can be accessed using any Smartphone or Tablet. Our responsive webmail, is compatible on all major Operating systems such as iOS, Android, Windows Mobile, Symbian and Blackberry.

Each email account comes with 25 GB space dedicated to email space and 5 GB space dedicated to file storage. Thus, each email account will avail of 30 GB per account of storage.

Usually, the port used for the Outgoing Mail Server/SMTP Service is 25. However, there might be a situation where your ISP might be blocking the use of port 25 for SMTP service. To circumvent this you can use an alternate port 587 for sending mails.

Yes, you can create mailing lists and add/delete users, select a moderator, restrict people from joining a list or even ban users from a list. More information on this can be found in our knowledgebase.

We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists", purchased lists, and selling of lists will be treated as spam. Any user who sends out spam will have their account terminated with or without notice.

Yes, you can. An auto-responder is a program that, when setup for your email address, sends out an automatic pre-set reply to an email, as soon as it is received at this email address. To set up an Auto Responder, please refer to the following KnowledgeBase article.